HaloHub Privacy Policy

HaloHub Privacy Policy

Effective date: 2026-06-03

Data controller contact

Data controller: Guangzhou Jiecheng Trading Co.,Ltd.

Registered address: Room 305, No.5 Longkang 2nd Street, Baiyun District, Guangzhou City, China

Company website: https://www.xiaocancommerce.com/

Privacy email: customer@jiechengglobalgroup.com

Contact channel: Email customer@jiechengglobalgroup.com for privacy inquiries about HaloHub on Google Play Android.

Data Protection Officer (DPO)

Data Protection Officer, Guangzhou Jiecheng Trading Co.,Ltd.

Scope of this Privacy Policy

This Privacy Policy explains how Guangzhou Jiecheng Trading Co.,Ltd. processes personal data and personal information in HaloHub, a Google Play Android social communication experience. Google Play Android HaloHub is a social communication app for adults 18+ only. Tagline: Your Circle, Your Pace. Meet people nearby and keep conversations moving at a rhythm that fits you. HaloHub is a social communication experience built for adults who want profile discovery, instant messaging, and live text or video chat without clutter. The interface emphasizes clear navigation, responsive messaging, and respectful community tools. Users may register and sign in; use is conditioned on acceptance of in-app Privacy Notice and User Terms. The app may offer optional in-app purchases via Google Play Billing where enabled. Eligibility is declared once at onboarding without continuous technical age verification.

Only adults who declare 18+ may use HaloHub; we do not operate continuous technical age verification beyond that first attestation.

Categories of personal data we collect

1. Account identifiers and profile information such as nickname, avatar, bio or interest labels, and authentication session data — Purpose: Provide registration, sign-in, profile display, discovery, session integrity, fraud prevention, and account security — Attribute Required when you create or use an account.
2. Instant messages, conversation history, and related messaging metadata between users — Purpose: Deliver private messaging, synchronize conversations, support notifications, and enforce community policies — Attribute Collected when you send or receive messages inside the app.
3. Live video and audio session content processed when you use real-time chat or video conversation features — Purpose: Enable live text or video conversations, connection quality management, and safety workflows — Attribute Required when you initiate or join live conversation sessions.
4. Photos and videos captured with the camera or selected from your library for profile or shared media — Purpose: Display profile visuals, support media sharing in chats, and assist moderation where applicable — Attribute Optional; collected only when you capture, upload, or choose profile or chat media.
5. Usage events and diagnostics, including Device ID where applicable — Purpose: Measure performance, troubleshoot issues, improve product quality, and protect against abuse — Attribute Required.
6. In-app purchase and entitlement signals processed in connection with Google Play Billing — Purpose: Deliver digital goods or features, validate entitlements with Google Play, and keep purchase state consistent — Attribute Collected when you make or restore purchases as applicable.
7. Safety reports, block records, and related context you submit — Purpose: Investigate abuse reports, enforce policies, and protect users — Attribute Optional; only when you use report or block safety flows.

Legal bases for processing

Where GDPR or similar frameworks apply, we rely on contract performance, legitimate interests (security, fraud prevention, moderation, reliability), legal obligation, and consent where required for optional processing.

How we use information

We use information to authenticate accounts, display profiles, enable discovery, deliver instant messages and live video or audio conversations, moderate media, prevent abuse, operate Google Play Billing, and improve reliability through diagnostics.

Permissions on Android

The app may request these permissions when you trigger related features:

• Camera
• Microphone
• Photos and videos (read; Android READ_MEDIA_IMAGES / READ_MEDIA_VIDEO or scoped access as applicable)
• Photos and videos (write / MediaStore) when saving or sharing profile or chat media from the app

Camera access supports profile photos and live video sessions and is used not in the background. Microphone access supports live voice or video conversations and is used not in the background. Photos and gallery access support profile or chat media you choose to attach and are used not in the background. Revoke permissions via Settings › Apps › HaloHub › Permissions; revoked permissions may disable corresponding features including live chat.

Information sharing

We share personal data with third parties only as needed:

• Cloud Hosting / CDN — processes Photos and videos uploaded by users, Profile media and message attachments, Media file metadata, Storage access related file metadata for the purpose Store, deliver, and accelerate profile media, messages, and related content for core app features.
• Real-time Communication / Video Infrastructure — processes Live video and audio session content, Instant messaging payloads and delivery metadata, Connection quality and signaling diagnostics for the purpose Route, synchronize, and deliver live conversations and instant messaging between users.
• Content Moderation Service — processes User-uploaded photos and videos, Chat or profile content flagged for review, Related moderation metadata for the purpose Detect and prevent illegal, abusive, or policy-violating content and support community safety.
• Analytics / Performance Monitoring — processes Usage events, Device and app diagnostics, Device ID for the purpose Measure performance, troubleshoot issues, improve product quality, security, fraud prevention, and analytics.
• Google Play (payments) — processes Order and entitlement information, Transaction identifiers processed in connection with Google Play Billing for the purpose Process in-app purchases, deliver digital goods or features, and reconcile entitlements.

We do not sell personal and sensitive user data.

Data retention practices

We retain personal data only as long as needed for the purposes above, dispute resolution, security, or legal obligations. We generally respond to verified deletion requests within 15 business days where feasible.

Your rights

Depending on your region, you may exercise rights to access, correct, delete, port, restrict, or object to processing of personal data or personal information.

You have the right to request access to the personal data that we collect about you. Email customer@jiechengglobalgroup.com with subject Access Request and sufficient detail for identity verification.

You have the right to request deletion of personal data that we collect, subject to lawful exceptions. Use the account deletion paths below or email customer@jiechengglobalgroup.com with subject Deletion Request.

You may request correction or rectification of inaccurate or incomplete personal data by emailing customer@jiechengglobalgroup.com with subject Correction Request.

Users have the right to know whether their personal data is shared with third parties and for what purposes. Email customer@jiechengglobalgroup.com with subject Sharing Disclosure Request; we aim to respond within 15 business days where feasible.

How to opt-out of data sale/targeted ads

This section explains how your users can opt out of the sharing or selling of their data and personal information, and how to limit use for targeted advertising or targeted ads, where applicable law provides these choices.

How to opt-out of data sale/targeted ads: Email customer@jiechengglobalgroup.com with subject Opt-out of sharing to opt out of sharing, Opt-out of sale to opt out of selling or sale-related disclosures, or Opt-out of targeted advertising to opt out of targeted ads. We do not sell personal data for money in the ordinary course, but we honor verified opt-out requests. We aim to respond within 15 business days where feasible.

California (CCPA / CPRA)

California law may treat certain disclosures as sharing, including disclosures for cross-context behavioral advertising. We explain sharing under the specific definition under California law above; we do not sell personal data for money in the ordinary course.

California residents may exercise the right to know whether their personal data is shared with third parties. Email customer@jiechengglobalgroup.com with subject California Privacy Request; we aim to respond within 15 business days where feasible.

We do not sell personal and sensitive user data.

Virginia (VCDPA)

How you can opt out under VCDPA

1. Targeted advertising — Email customer@jiechengglobalgroup.com with subject Virginia targeted advertising opt-out.

1. Sale — Email customer@jiechengglobalgroup.com with subject Virginia sale opt-out.

1. Profiling — Email customer@jiechengglobalgroup.com with subject Virginia profiling opt-out.

Account deletion

Navigate Me > Account settings > Delete account.

You may also initiate account deletion at https://floater.ecosyncpro.art/HaloHub/deleteAccount.html, consistent with Play Console disclosures.

International transfers

When data crosses borders, Guangzhou Jiecheng Trading Co.,Ltd. uses contractual safeguards and vendor diligence appropriate to the processing.

Minors

HaloHub is not directed to children and is intended for 18+ users only. Contact customer@jiechengglobalgroup.com if you believe a minor provided data.

Policy updates

We may update this Privacy Policy from time to time. Material policy updates refresh the effective date and may be communicated in-app or through other reasonable notice channels.

Contact

Questions: customer@jiechengglobalgroup.com. DPO inquiries: customer@jiechengglobalgroup.com.